Three things make the math work. They keep the operator in motion across calls, channels, and weeks. Your risk team sleeps.
Segmentation updates after every contact. PTP tracking survives channel switches. Disclosure carries from call to SMS to letter. No account is worked twice the same way.
Deploy in your AWS, Azure, or GCP. Or your data centre, managed by us if you prefer. PII, transcripts, and KMS stay where you keep them. Your IAM, your logging, your controls.
FDCPA, Reg F, TCPA, FCA CONC 7, GDPR: scripts enforced per call, every contact transcribed, every decision logged. Built for the conversations your regulator will read.
CSV or API. Goose ingests accounts, segments by risk and behaviour, sets up workflows that fit your portfolio. No generic playbook.
Goose runs the calls, sends the messages, tracks every promise across every touch. Supervisors see the cases that need a human. Only those.
Audited contact logs, payment status, dispute history. Back into your system of record. Your format, your schedule.
30-day pilot on a defined segment. Measured against your champion.